COVID-19 UPDATE – WE ARE TAKING BOOKINGS FOR ALL TYPES OF WORK AGAIN IN ACCORDANCE WITH GOVERNMENT GUIDANCE.

Privacy Policy

Protecting your privacy is important to us. This page explains how the personal information we collect through this website will be treated.

Who we are…

We are Ecolux Electrical Ltd, a UK based company founded by Ben Timson. We provide electrical services to customers across the UK.

What information we store…

We store user input data sent through the contact, quote request, callback request and booking forms on this website, along with meta information about the submissions, including the time stamp, the origin IP address, and the user agent (browser). Also, third party services may collect information about website visitors. We currently use Google Analytics on this website.

Where your information goes…

The information collected by our contact, quote request, callback request forms is sent as email messages that only a select few are allowed to access. This information is stored in email form only. Information collected by the booking forms is sent as email messages and additionally stored in the website database which is also only accessible by a select few members of staff.

How long we keep the information…

We don’t set a particular time limit on storing information because we may need it for future reference. If you would like your information to be removed from our email archive, please contact us. We will remove it anytime there are concerns about your privacy.

Who information is shared with…

The information you input on our site is never shared with any third parties.